Active Women Canada Magazine
Adventurous Magazine
Canadian Auto Dealer
Aftermarket wars, September 2017
Exit strategy experts, September 2017
Hearts and soul, dealers helping communities, November/December 2016
Keeping it all together, April 2016
A goldmine of information, April 2016
Marketing to millennials, March 2016
Get the most from your DMS, March 2016
City Parent magazine
Costco Connection magazine
Crawford Canada, ProClaim magazine
More than just science: Forensics in action, Winter 2016
Forensic accounting: Predicting the future, Winter 2016
Ebrand Worldwide
FreshBooks blog and ebooks
Since 2016, I have been writing compelling blog posts and ebooks for an audience of small business owners.
Click here to see the full library
FreshBooks video scripts
Fundbox blog
Hamilton-Wentworth District School Board—The Blackboard employee newspaper
This is a selection of dozens of articles I wrote for the HWDSB employee newspaper
Dynamic teacher takes Me to We to a new level
Home-school connection key to student success
Indigo Books & Music
iparenting.com
Modern Dog magazine
Northern Experience magazine
PileDriver magazine
Member profile: DFP Foundation Products, Q4 2014
Lady Liberty’s new dock, Q3 2014
Rebuilding after Hurricane Sandy, Q3 2013
Member profile: All in the family, Q2 2013
Member profile: Living legend, Q4 2012
Member profile: Dura-Bond Industries, Q2 2012
Member profile: T.L. Wallace Construction Inc., Q2 2012
Project spotlight: Lincoln Memorial Reflecting Pool grounds rehabilitation, Q1 2012
Age-old industry: History of sheet piling traces industry’s origins, Q2 2011
Member profile: American Deep Foundation and Shoring, Inc., Q1 2011
Member profile: Thriving company rises from disaster, Q2 2010
Poured magazine
All in the Family, Winter 2020
Randstad Canada
Reclaiming Canada magazine
Social Housing Services Corporation
I wrote a number of articles for an internal employee publication. Here’s a small selection:
Taking social innovation to new heights
Tech Services Team Travels the Province to Deliver Zero Cost Engineering Advice
Supply Chain Canada magazine
Supply Chain Canada magazine
Sweetmama.ca
Before Rogers Media pulled the plug on Sweetmama.ca (and its sister sites Sweetspot.ca and Sweetlife.ca), I pitched, researched and wrote hundreds of short and snappy articles for a Mom population on popular trends, products, events and attractions, plus a weekly “5 things to do in Toronto” column. Here’s a small selection:
The Globe and Mail
Torch (Havergal College alumni magazine)
Zendesk
Articles
Unexpected and exceptional customer service experiences, moment by moment
Choosing the right social impact activities for your brand
4 ways to bring transparency to the customer experience
CXM best practices for every business
Executive voice: what is it, why you need it, and how to cultivate your own
Building teams, choosing joy, and getting personal: Meet Beth Held
Relational mindfulness: 4 ways to relate as humans at work
4 things you can do to practice empathy at work
Taking big swings is in Sangeetha Rai’s DNA
How ‘upstream leaders’ can unlock the power of preventative thinking
How not to be an asshole in an open office
How not to be an asshole when you talk to customer service
Quick, digital, and agile–do these words describe your organization? They should.
Work-from-home productivity tips for the long haul
Gratitude at work: why giving is as good as getting
Case studies
Dollar Shave Club shaves down service costs with Answer Bot
Gympass customer service story
Modsy customer service story
How Bolt supports customers despite lightning-fast growth
Thought leadership ghostwriting
Marketing for real (and retail) holidays: should you do it? How? Also, when?
Designing products for user pain points
Think Big magazine
Encoded: New code of practice encourages use of lower VOC-emitting asphalt, Q4 2016
Big bypass: Broda Group sets stage for massive P3 projects around Regina, Q3 2016
Marketing 101: Common mistakes companies make—and how to fix them, Q1 2016
Cold front: Ground freezing technology builds unshakeable stability, Q4 2015
Tax reform on the horizon, Q3 2014
Artichoke blog
Aviva Canada
Reports
ACF submission guide
2016 Public Accountability Statement
Websites
Aviva Digital Garage website copy
Blog posts
Speedsters take advantage of traffic-free roads
The time to ride is almost here
What to do in winter to ensure your collector car is ready for spring
5 best snowmobile trails in Canada
How to plan for a great boating season
Winter RVing trips for an epic adventure
17 things to do at the cottage this winter
Is an RV vacation right for your family?
Canadian Cancer Society
Club Toyota magazine
Covenant House
Diversys
Diversys website copy
Elevate magazine
Front blog
Groundbreaker magazine
Digging deep: Member profile, Quarter 4 2015
Deep roots: Member profile, Quarter 2, 2015
A driven entrepreneur with a passion for safety: MHCA staff profile, Quarter 1 2015
Prevention at core of Jones’ passion for her work: MHCA staff profile, Quarter 4 2014
Safety champion: MHCA staff profile, Quarter 2 2014
Quite a road: MHCA staff profile, Quarter 1 2014
Training time: Committee profile, Quarter 3 2013
McAsphalt Industries Ltd: Member profile, Quarter 2 2013
Traffic control safety, Quarter 2 2013
Winter roads safety, Quarter 1 2013
Building workforce excellence, Quarter 1 2013
Untapped potential: Aboriginal population key to building strong, skilled workforce, Quarter 4 2012
HR Professional magazine
The right fit: former Calvin Klein CEO shares wisdom about fit and strategies for success, February 2019
Marijuana and the workplace, October 2018
Artificial intelligence invasion, June 2018
HR law conversations, October 2017
Looking inward: Talent management key to addressing skills gap, June 2017
Extended leave a winning move, December 2016
First responders: Would you trust your life to a co-worker? July/August 2016
Satisfied employees, successful enterprise, July 2015
A cut above: World-class organizations outperform at lower costs—how are they doing it? March 2015
Workforce management: Free style, January 2015
Is sitting the new smoking? August 2014
Integrated Health Retailer magazine
It's Toronto magazine
Logging and Sawmilling Journal
MSN Bing Shopping Blog
For three years, I brainstormed, pitched and wrote up to 15 lifestyle articles per month like these. Many of them were featured on the MSN.ca home page where they received hundreds of thousands of clicks.
Here’s a small selection:
4 ways to put the magic back in your love life
How to lose 10 pounds in one day
Ontario Association for Non-profit Homes and Services for Seniors
Piling Canada magazine
Company profile: Match made in heaven, Q4 2017
Female-powered industry, Q1 2017
Photo ready: Construction photography, Q4 2016
Emergency access: Formula Contractors step in to construct emergency bridge, Q3 2016
A driven pile is a tested pile, Q2 2016
Ticket to ride, Q4 2015
Up in the clouds: Glacier Skywalk, Q3 2014
Project spotlight: Building bridges, Q1 2014
Rags to riches: TFL Industrial built on hard work and drive, Q3 2013
Energy efficiency: Liebherr Pactronic is a green innovation, Q3 2013
Growing union: Local 2404 represents and trains members for work far and wide, Q2 2013
Thrill for a drill: Sonic drilling technology garners more attention for innovation, Q1 2013
Pile it on: New superpile ideal for marine conditions, Issue 2, 2012
Pregnancy magazine
Real estate blog posts
For two years, I wrote monthly blog posts for a Toronto real estate agent. Here’s a small selection:
Bloor West Village profile, February 2008
Living upscale on a low-scale budget, April 2008
Savvymom.ca
Superior Propane
Supply Link magazine
The Communicator magazine (Canadian Association of Agri-Retailers)
Industry insight: Agricultural advocates, August 2013
All hands on deck: Attracting talent to ag industry, February 2013
Agriculture more than ever, February 2013
CAAR congratulates Wolf Trax, February 2013
Mind Over Matter: Ag industry rife with stress that must be addressed, April 2013
Big business: Market-based economy is relatively new for Russia, December 2012
Free-market frenzy, September 2012
Adjusting in a new era of the Canadian Wheat Board, September 2012
Meet your directors: Education nation, July 2012
Surviving and thriving in extreme change, February 2012
Media crisis management, February 2012
Power food: Offering time-tested crop nutrients in innovative ways, December 2011
The dirt on soil: soil health crucial to sustainable farming, July 2011
Member profile: Family business comes full circle, July 2011
Industry insight: Technology key to food shortfall, April 2011
Meet your board chair: Family business owner takes over, April 2011
Breeding better seeds, February 2011
Hot button issues on the table in Quebec, February 2011
Investing in agriculture: Government announcements bring funds to industry, September 2010
All in the family: Dynagra takes home retailer of the year award, April 2010
Industry insight: New regs keep ARA hopping, April 2010
Leaders speak out: Set to deliver straight goods on current challenges, February 2010
Workplace wellness: Simple strategies to promote health, February 2010
In with the new: New products and expanded labels for the 2011 season, December 2010
The Toronto Star
Since 2018, I’ve been writing monthly home renovation articles for the Homes section of The Toronto Star. See the complete works here.
Here’s a selection.
A Reno to Upscale Their Downstairs
How a North York Reno Piqued a Lifelong Passion for Interior Design
Shangri-La condo Renovation Transforms Suite into a Home for a Busy Family
High Park Renovation Opens Home to New Lustre and Spacious, Scandinavian Style
Renovation Brings a Historic Tip Top Loft to Life
Saying Goodbye to the ’80s With a Kitchen Reno That Really Cooks
Step-by-Step Renovations Reveal the Treasure in their Beach Backyard
Five Financial Mistakes to Avoid When Renovating Your Home
Leaside Renovation Re-invents Small Spaces into a Great Room
Oakville Couple’s Home Reno Reveals a New Sense of Space
How a Kitchen Reno Expands the Heart of an East Danforth ‘Forever House’
How Your Zodiac Sign Sets the Colour Tone in your Bedroom
Make Your Home Workspace Your Best Place | The Star
BEFORE & AFTER: Kitchen Renos That Can Stand the Pandemic Heat
Xello
Articles
Career planning: how young is too young to start?
Leveling the playing field of equal opportunity for all students
5 tips to help students with critical transitions in life
How online college and career planning software is like having a (really smart) virtual assistant
5 initiatives to help meet your district college and career readiness requirements
Your guide to never making a bad e-learning purchase decision again
Empower students to take control of long-term planning
The benefit of career explore career options through take-home assignments
Social emotional learning: ensuring students build essential skills and maintain their mental health even if they’re out of the classroom
5 ways EdTech supports senior students through the college application process
How effective is your college and career readiness program?
Ebook
Beyond Compliance: ESSA, You & the Real College and Career Readiness Challenge
Case studies
How Maquoketa High School Engaged Students with Future Planning Remotely
How Frisco ISD Transitioned to Virtual Learning & Used Xello to Engage Students
How Chesaning High School is Using Xello Outside the Classroom During Times of Uncertainty
How El Dorado High School Embraced a Future Readiness Program that Made a Big Impact on Students
How Pocahontas School District Implemented Student Success Plans with Ease Using Xello
How Whitehall Middle School Transitioned to a Vibrant E-Learning Solution That Inspires Students to Explore Future Pathways
How Riverview Community School District Switched to an Intuitive Online Program That Empowers Students to Create Successful Futures
How Grand Prairie ISD Seamlessly Switched College and Career Planning Solutions (Without Staggering Growing Pains)